One of the main reasons the “tablet” has become such a success in the computing industry is that they are so easy for absolutely anyone to pick up and start using. As techies all over the world picked up either a Kindle or iPad way back when, we all started to realise that this could solve the issue of most of us being the older generation’s free IT support.
Think about it, I am sure your parents and grandparents have a laptop or computer and at some point have called on you for some assistance as they have been attacked by a virus or just stumbled upon an error message that “they didn’t do anything” to make happen. Devices like the Kindle and iPad give older users all the capabilities of internet, book reading, videos, games and music all on in a very safe and easy environment. Once set up, they can pretty much just get on sending emails and surfing the web with a device that doesn’t needed to be booted up or maintained the same as a computer.
The Kindle HDX is the new offering in this arena. Debuting in 7 and 8.9″ configurations with higher resolutions of 323 ppi (1,920 x 1,200) and 339 ppi (2,560 x 1,600) and weighing in at a feather-weight 13 ounces and running the Fire OS, this really is a cool little device. The HDX has a micro USB connection with the 7″ variety having a front-facing camera and the 8.9-inch version having front and back facing which includes an 8mp one on the back that’ll shoot 1080p video with an LED flash and stabilisation.
Under the hood we still see a 2.2GHz quad-core Snapdragon 800 processor but double the RAM of the last version at 2GB. The battery promises to squeeze 11 hours, but if you go into reading mode apparently you get a mental 17 hours of battery time.
One of the most interesting things about this tablet is the support it now offers called Mayday, working 24/7 365 days a year working wonderfully for the less tech-savvy. A tech advisor appears on your screen to help you sort out your problem. The support advisor can see your display, but not you. He will walk you through the steps, drawing circles and pointing to where you have to click. The advisor can take full control if you wish which represents a huge step forward for this device.
Both versions are available now for pre-order, with the 7″ version starting at $229 when it starts shipping October 18th in the US. The 8.9-inch version won’t ship til November 7th and will cost you $379. Add $100 to either, and you’ll get 4G but UK pricing and availability has not yet been confirmed.