So, the long awaited Doorbot arrived at TTS Headquarters just before the holidays and we could not wait to get this bad boy out to start reviewing it.
Let’s be clear here, from the second it is pulled out of its courier parcel, you do not think “Crowd-funded” product. This device would look completely comfortable sitting next to the first class products you ordinarily see in an Apple store.
On opening the box I was surprised to see the care that has been taken with this device. Firstly, not only are you given a screwdriver handle which also includes a screwdriver bit to help you fit the device, but they also include a liquid level and drill bit with all wall plugs to ensure this can be fitted right from opening the box.
Fitting is remarkably easy. Even those less DIY savvy of you will have no problem getting the device in place. The instructions show all the different places you may want to attach it to with a step by step guide and the camera can be angled quite freely to deal with most front door situations . We have ours directly connected to our old door bell wiring to power it but also wanted to have the door bell still chime inside when the Doorbot is pressed which is not actually functioning. We are currently waiting on the guys over at Doorbot to address the situation.
Once installed, setup was again very easy. It uses your smartphone app or can be accessed online via a laptop. My only gripe with the setup is that it only supports 802.11b when you would expect it to at least be N graded. We had trouble connecting the Doorbot to our Wifi and to get it to work we had to move the router much closer reducing the distance away from the router from 15 metres to 5 metres away (although the app still shows a very low signal).
After setup has been completed, using the device is relatively straight forward. The button is pressed and you get a notification on your phone. In this case we are using it with an iPhone so the notification is like all others and once opened you get the choice whether to answer the call seeing who is at the door (this took about 7-10 seconds to appear). We especially liked the walkie-talkie type push button to talk so that you get complete privacy inside the house when talking to someone at the door, but was not that impressed with the low quality video which is delivered to your device. We think this should be either your choice as it depends on your internet speed and wifi connection or an auto function depending on your connection.
All in all, this is a good product. The Doorbot team need to address a few issues which I am sure can be fixed in future updates delivered direct to the device. On viewing comments online their support is a little to be desired at the moment, but it will take them time to catch up with all support related issues as we cannot forget this is a small start-up which do not have the comfort of a whole department just to answer technical issues.
The Doorbot is an awesome product when you think of its roots, but they already have competitors close on their tails. Get yours for $199.