Tips & Tricks: Safeguarding your iPhone & finding it when it is lost

Posted: July 13, 2015 in Apple, Apple Apps, iOS, iPad, iPhone, security
Tags: , , , , , , , , , , , , , ,

I think it is safe to say that now it is a normal sight in society to see the majority of people carrying a smart phone. Most of us carry around our whole lives in these little devices, which have private information, social network logins and our lives in photos just a few clicks away.

The other issue is that not only is there a sentimental value to the device with everything it has inside, but we forget of the actual monetary value and most of us walk around in public openly looking at our smart phones without a care in the world.

Imagine walking down the road, holding £500 in cash in front of you for the world to see….I am not sure that would last very long as thieves look to make an easy steal.

The good news is that you can protect yourself with certain tweaks which a lot of iPhone owners do not know about.

Before I start the most important thing to have is a pin number or passcode to lock the device. Make sure you ALWAYS have a passcode as this is the first line of defence to someone snooping through your device. Also make sure your device auto locks itself after a few minutes, this will ensure that if you put the device down and walk away it will lock on its own and will need your unique passcode to unlock it.

Find My iPhone:

Firstly, make sure you have Apple’s very own “Find My iPhone” app which can be downloaded from the app store, as this will allow you to track your iPhone if it has been lost or stolen. With this app you can remote wipe the phone to at least give you some peace of mind and put it into “Lost Mode” which allows you to locate and post a message when the phone is turned on. This can be accessed via the internet on any web browser through iCloud.com or on one of your other Apple devices with the “Find My iPhone” app installed.

Once installed, do the following to turn the service on;

  1. Launch the Settings app on your iPhone or iPad.
  2. Tap on iCloud
  3. Tap on Find My iPhone.
  4. Turn On the option for Find My iPhone.

Recently I lost my rucksack on the train which had my iPad inside. On returning home I launched “Find My iPhone” from my iPhone and was quickly faced with all of my Apple devices in a list. I could see the iPad in question had not been turned on yet, so I clicked on the device in the list and put it into “Lost Mode”.

Lost Mode

This allowed me to firstly set a tracker on it which meant I would be notified as soon as it was turned on and its location. I then could set a phone number and a message allowing the person who turned it on to know who owns the device and how to get in contact. If you think you could be near the device you have lost, you can also set a loud tone to sound which will allow you to find it if it is in close vicinity and will annoy the person that has it.

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Three hours after putting it in Lost Mode, I was notified that the device had been switched on and of course the location of the device and within minutes I got a call from National Rail staff telling me that they had the device and that I could pick it up.

Now this does rely on two things, firstly that your iDevice has a connection of some sort as this is how it pushes info back to you and secondly that the person who switches it on actually gets in contact to return the device. If they do not get in contact, we recommend giving the details to the police as you will now have a location. At the very worst you will be able to erase all of the data on that phone through the app.

Safeguarding Your iDevice:

Now, criminals have got tech savvy and have realised that merely switching off location services disables the tracking feature which police can use to track the phone down, so here is how to stop them doing this;

  1. Click on Settings
  2. Hit General
  3. Select Restrictions – at the point you will be asked to set up a pass code, do this!
  4. Click “Enable Restrictions”
  5. Scroll down and look for Deleting Apps and toggle the switch to “Off” – This stops people deleting “Find iPhone” which aids in locating the phone after its been stolen.
  6. Scroll down to the section labelled Privacy
  7. Click on Location Services and then click “Don’t Allow Changes” – This stops location services from being disabled without your pass code.
  8. Lastly, scroll down to the Allow Changes section and click on Accounts, then hit “Don’t Allow Changes” – This will stop anyone disabling your iCloud account and will allow the phone to be tracked as long as a Sim card is in the phone. Even when a thief puts their own sim card in, your details cannot be taken off even with a system wipe.

This makes it impossible for your phone to be disabled, so if you do encounter the worst and your iPhone is stolen, call the police and hand over your iCloud account details and let them track your phone.

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